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Online Foot Care Consultation by Video

A 30-minute video call with a European-trained podology specialist. Show us your feet, get a straight answer about what is going on, and leave with a written care plan — before you ever drive to Rockville.

Answers First. Appointments Second.

Most people who call us are not sure what they are dealing with. A nail has gone thick and yellow. A heel keeps splitting no matter how much cream goes on it. A corner of a toenail has been sore for months. The honest question underneath all of them is the same: is this something you can actually help with, and is it worth my trip?

An online consultation answers that question in 30 minutes, without a two-hour round trip from Baltimore or a morning off work. You join a private Zoom call, hold your phone camera to your feet, and a licensed specialist walks through what she sees, what is likely causing it, what can be improved cosmetically, and what genuinely needs a physician instead of us.

You are not buying a sales call. You are buying a professional opinion, in writing, from someone who looks at feet all day.

How the Online Consultation Works

Four steps, start to finish. Nothing to install if you are on a laptop — the Zoom link opens in your browser.

1

Write to us on WhatsApp

Message us on WhatsApp and we will offer you the next available slots. Pick one, pay the $40 fee, and the time is held for you.

2

Get your private Zoom link

It arrives in the same WhatsApp chat once your slot is confirmed, together with a short intake form and a one-page guide on how to photograph and light your feet so the specialist can actually see the detail.

3

Talk for 30 minutes, live

History, footwear, daily routine, what you have already tried. Then the visual part: nail plate, nail folds, heels, pressure points, skin quality. You ask everything you meant to ask and forgot last time.

4

Receive your written plan within 24 hours

A summary by email: what was observed, the home-care routine, product categories to use and to stop using, which in-studio service would fit, roughly how many sessions, and any referral we recommend.

What You Walk Away With

A clear read on what you have

Plain language, not jargon. Including the cases where what looks like fungus is trauma, psoriasis, or an old bruise growing out.

A written home-care routine

Specific steps, frequency, and product categories — plus the things to stop doing, which is usually the half that matters most.

A realistic treatment path

Which service fits, how many visits it typically takes, what results look like at each stage, and what it will cost you overall.

An honest referral, if needed

If what we see belongs with a podiatrist or a dermatologist, we say so on the call and tell you what to ask them.

Who Books an Online Consultation

You are an hour or more away

Baltimore, Frederick, Annapolis, Northern Virginia. Find out whether the drive is worth it before you make it. See our Baltimore and Frederick pages for the trip details.

You are arranging care for a parent

Adult children book this constantly. Join the call together, or join on their behalf with photos, and find out what is realistic before committing an older parent to a trip. More on foot care for seniors.

You do not know which service to book

Medi Pedicure or Wellness? Toenail bracing or just a proper trim? Rather than guess from a price list, have someone look at your feet and tell you which one you actually need.

You want a second opinion

You were told to remove a nail, or a salon left you worse than before, and you would like a calm read from someone with no stake in the first answer.

Leaving the house is difficult right now

Limited mobility, no car, a schedule that will not bend. You can still get a professional plan and start the home-care half of it today.

What a Video Call Can and Cannot Do

We would rather set this out plainly than have you book the wrong thing. A camera is very good at some of this and useless at the rest.

  Online — $40 In studio — $60
Visual assessment of nails & skin Yes, with good lighting Yes, under magnification
History, footwear & routine review Yes, in full Yes, in full
Written care plan Emailed within 24h Same day
Tactile check — texture, thickness, tenderness Not possible Yes
Callus, corn or thick-nail work Not possible Yes
Fitting a toenail brace Not possible Yes

Rule of thumb: at $40 online tells you what and whether. In studio is where the hands-on work happens. Many clients do both — the call first, the visit once they know it is worth booking. See the in-studio podology consultation for comparison.

How to Prepare (5 Minutes)

The quality of the call comes down almost entirely to what the camera can see. Five minutes of setup is the difference between a useful assessment and a guess.

Sit by a window

Daylight beats any lamp. Avoid overhead light directly behind you.

Bare, clean, dry feet

No polish, no cream on the day of the call — cream hides texture and colour.

Use your phone camera

Easier to angle at your feet than a laptop. Wipe the lens first — it matters more than you think.

Have your everyday shoes nearby

Wear patterns inside a shoe explain a surprising number of foot problems.

Send photos beforehand

Three or four close-ups sent in the WhatsApp chat let us come to the call already prepared.

Write your questions down

Thirty minutes goes fast. A list means nothing gets remembered on the drive home instead.

What This Consultation Is Not

MedPedicure Center provides cosmetic foot care and aesthetic restoration. An online consultation is a cosmetic care consultation, not telemedicine and not a medical appointment. We do not diagnose disease, we do not prescribe medication, and nothing said on the call replaces an examination by a licensed physician or podiatrist.

If we see something outside our scope — a suspected infection, a wound that is not healing, unusual pigmentation, a diabetic complication — we will tell you clearly on the call and point you to the right specialist. If you are experiencing severe pain, spreading redness, fever, or an open wound, contact a physician now rather than booking a call.

Frequently Asked Questions

Which video platform do you use?
Zoom. Your private link is sent to you in the WhatsApp chat as soon as your slot is confirmed. On a laptop it opens in the browser with nothing to install; on a phone the Zoom app is free. If Zoom is awkward for you, say so in the chat and we will arrange another option — a WhatsApp video call works too.
Why is the online consultation cheaper than the in-studio one?
Because a camera cannot do everything a pair of trained hands can. The in-studio assessment at $60 adds a tactile examination under magnification. At $40 the online call gives you the visual assessment, the conversation, and the written plan — which is what most people actually need first. If you go on to book a treatment in the studio, you will not pay for the in-studio consultation again: your notes and plan carry straight over, so your first visit starts with the actual work.
Can you tell whether it is fungus over video?
We can tell you what the pattern looks like and how it compares with the thousands of nails we see — and often that it is not fungus, which is the more common outcome. But a confirmed diagnosis needs a lab sample, and only a physician can order one. We will say plainly which category you are in. Background reading: toenail fungus and yellow toenails.
Do I have to live in Maryland?
No. Because this is cosmetic care guidance rather than medical treatment, we can talk to you wherever you are. Plenty of clients book from outside the DC–Maryland area purely for the home-care plan and never visit the studio. Slots are scheduled in Eastern Time.
Can I book on behalf of my mother or father?
Yes, and it is one of the most common reasons people book. Book under your own name and say in the chat whose feet we will be looking at. Either join together on the call, or join alone with recent photos if getting them onto a video call is not realistic.
What if I need to reschedule or cancel?
Reschedule free of charge by writing in the same WhatsApp chat, up to 24 hours before the call. Inside 24 hours, or if nobody joins the call, the fee is not refunded — the slot was held for you. If something genuinely unavoidable happens, call us on (240) 935-7995.
Is the call recorded, and who sees my photos?
Calls are not recorded. Photos you send are stored in your client file and seen only by the specialist working with you — never published or used in marketing without your written permission. Details in our privacy policy.

Private Zoom call

with a licensed podology specialist

(240) 935-7995

*Cosmetic care consultation — not a medical appointment or telemedicine.

Prefer to come in person?

Our in-studio podology consultation is $60 and adds a hands-on examination under magnification.

In-studio consultation